Nationwide Outage: BridgePay Payment Gateway Confirms Ransomware Attack Crippled Production Systems

BridgePay Confirms Ransomware Attack Responsible for Crippling Nationwide Payment Gateway Outage

CRITICAL
February 8, 2026
4m read
RansomwareCyberattackData Breach

Impact Scope

Affected Companies

Lightspeed CommerceThriftTrac

Industries Affected

FinanceRetailHospitalityGovernment

Geographic Impact

United States (national)

Related Entities

Organizations

City of Palm Bay, FloridaCity of Frisco, TexasFBI U.S. Secret Service

Other

BridgePay Network Solutions Lightspeed CommerceThriftTrac

Full Report

Executive Summary

BridgePay Network Solutions, a major U.S. payment gateway, has been crippled by a ransomware attack, leading to a nationwide outage that has disrupted payment processing for countless merchants since February 6, 2026. The company confirmed the cyberattack on February 7, stating that the incident took down a wide array of its core production systems. The outage has forced many businesses in the retail, hospitality, and government sectors to cease accepting credit and debit card payments. BridgePay has engaged federal law enforcement, including the FBI and U.S. Secret Service, and is working with cybersecurity firms on recovery. While the company believes no usable card data was exposed, the incident highlights the systemic risk posed by attacks on critical financial infrastructure.

Threat Overview

The attack began in the early hours of February 6, 2026, and escalated into a full-scale outage. BridgePay confirmed it was a ransomware incident but has not yet attributed the attack to a specific ransomware group. The attack's impact was widespread and immediate, affecting a broad ecosystem of businesses and services that rely on BridgePay for payment processing.

Affected Services:

  • BridgePay Gateway API (BridgeComm)
  • PayGuardian Cloud API
  • MyBridgePay virtual terminal and reporting system
  • Hosted payment pages
  • PathwayLink gateway and boarding portals

Technical Analysis

While specific technical details of the attack vector and ransomware variant have not been disclosed, the effects indicate a catastrophic compromise of BridgePay's production environment. Ransomware attacks on such infrastructure typically involve several stages aligned with the MITRE ATT&CK framework:

  • Initial Access: Often gained through phishing, exploitation of a public-facing vulnerability, or compromised credentials.
  • Execution & Persistence: The attackers deploy the ransomware payload and establish methods to maintain access.
  • Privilege Escalation & Discovery: The attackers move to gain administrative control and map out the network, identifying critical systems like databases and API servers.
  • Lateral Movement: The threat actor moves across the network to compromise as many systems as possible.
  • Impact (T1486 - Data Encrypted for Impact): The core of the ransomware attack, where attackers encrypt critical files and systems, rendering them inoperable. In this case, the production systems for payment processing were targeted.
  • Defense Evasion (T1562.001 - Impair Defenses: Disable or Modify Tools): Attackers likely disabled security tools to proceed undetected before deploying the ransomware.

BridgePay's statement that accessed files were encrypted suggests that the data-at-rest was protected, but this did not prevent the operational shutdown caused by the encryption of the underlying systems and applications themselves.

Impact Assessment

The ransomware attack on BridgePay has had a significant and cascading impact on businesses across the United States.

  • Operational Disruption: Merchants relying on BridgePay were unable to process electronic payments, forcing them to turn away customers or revert to cash-only or manual-imprint transactions. This directly translates to lost revenue and operational chaos.
  • Affected Sectors: The disruption was felt across retail, hospitality, and even government services. Companies like Lightspeed Commerce and ThriftTrac, and municipalities like the City of Palm Bay, Florida, and Frisco, Texas, reported issues with their payment systems.
  • Systemic Risk: The incident demonstrates the fragility of the interconnected financial ecosystem. An attack on a single, critical third-party provider can have far-reaching consequences for thousands of downstream businesses.
  • Financial Impact: While BridgePay has not disclosed the financial cost, it includes incident response, system restoration, potential regulatory fines, and lost business for both BridgePay and its clients. The recovery process is expected to be lengthy and costly.

Detection & Response

For organizations downstream of BridgePay, detection was self-evident through service failure. Internally, BridgePay's response would involve:

D3FEND Techniques: Process Termination (D3-PT), Network Isolation (D3-NI), File Restoration (D3-FR)

  1. Containment: Isolating affected systems from the rest of the network to prevent further spread of the ransomware.
  2. Investigation: Engaging forensic experts to determine the initial access vector, scope of the breach, and what data, if any, was exfiltrated.
  3. Eradication: Removing all attacker artifacts, including malware and backdoors, from the network.
  4. Recovery: Restoring affected systems from clean backups. This is often a painstaking process, requiring systems to be rebuilt from scratch before data can be restored.
  5. Communication: Notifying customers, partners, and regulatory bodies about the incident, as BridgePay has done via its status page.

Mitigation

For organizations like BridgePay, preventing such attacks requires a multi-layered security strategy:

D3FEND Techniques: Decoy Environment (D3-DE), Application Hardening (D3-AH), User Account Permissions (D3-UAP)

  1. Robust Backup Strategy: Implement and regularly test a 3-2-1 backup strategy with immutable, offline backups that are inaccessible from the primary network.
  2. Network Segmentation: Segment the network to isolate critical production environments from corporate and development networks. This can contain the blast radius of an attack.
  3. Access Control: Enforce the principle of least privilege and implement strong multi-factor authentication (MFA) on all administrative accounts and remote access points.
  4. Vulnerability Management: Maintain a rigorous patch management program to ensure all systems and software are updated to protect against known vulnerabilities.
  5. Incident Response Plan: Develop, maintain, and regularly test a comprehensive incident response plan that includes scenarios for widespread ransomware attacks.

Timeline of Events

1
February 6, 2026
BridgePay services begin to degrade, escalating to a full outage.
2
February 7, 2026
BridgePay confirms the outage is the result of a ransomware attack and engages law enforcement.
3
February 8, 2026
This article was published

MITRE ATT&CK Mitigations

Maintain regular, tested, and isolated backups to ensure recovery from a destructive ransomware event.

Segment networks to prevent ransomware from spreading from one part of the infrastructure to another, containing the impact.

Enforce MFA on all remote access points, cloud services, and privileged accounts to prevent credential compromise.

Implement a rigorous patch management program to close vulnerabilities that could be used for initial access.

Restrict administrative privileges and apply the principle of least privilege to limit an attacker's ability to move laterally.

D3FEND Defensive Countermeasures

For a critical infrastructure provider like BridgePay, the ability to restore from a ransomware attack is paramount. A robust file restoration capability, underpinned by a comprehensive backup strategy, is the last line of defense. This involves implementing the 3-2-1 rule: three copies of data, on two different media types, with one copy stored offline and immutable. Backups of the production systems—including the BridgePay Gateway API, databases, and virtual terminals—must be taken regularly and, crucially, tested for viability. The offline/immutable nature is key to preventing the ransomware from also encrypting the backups. The lengthy recovery process mentioned by BridgePay suggests that restoration may be complex. A well-rehearsed plan can significantly reduce downtime by having clean, pre-configured server images ready for deployment, onto which data can be restored.

Effective network isolation and segmentation could have potentially limited the blast radius of this attack. Critical payment processing environments should be logically and physically isolated from less sensitive corporate networks. This means strict firewall rules that only allow necessary, pre-approved communication between segments. For example, the servers running the MyBridgePay virtual terminal should not be on the same flat network as employee workstations. Upon detecting a ransomware outbreak, the first step in an incident response plan should be to trigger automated or manual network isolation of infected segments to prevent the malware from spreading to backup systems, other data centers, or partner networks. This containment strategy is vital to preserving portions of the infrastructure that can be used to accelerate recovery.

While the initial access vector is unknown, many widespread ransomware attacks begin with compromised credentials. Mandating the use of phishing-resistant Multi-Factor Authentication (MFA) across the entire organization is one of the most effective controls to prevent unauthorized access. This must apply to all employee accounts, but especially to privileged accounts with access to production systems, VPNs, and cloud administration consoles. For a payment processor like BridgePay, MFA should be a non-negotiable standard for any access to the systems that manage the BridgeComm API, PayGuardian Cloud, and other core services. This significantly raises the bar for attackers, making it much harder to gain the initial foothold needed to deploy ransomware.

Sources & References

Article Author

Jason Gomes

Jason Gomes

• Cybersecurity Practitioner

Cybersecurity professional with over 10 years of specialized experience in security operations, threat intelligence, incident response, and security automation. Expertise spans SOAR/XSOAR orchestration, threat intelligence platforms, SIEM/UEBA analytics, and building cyber fusion centers. Background includes technical enablement, solution architecture for enterprise and government clients, and implementing security automation workflows across IR, TIP, and SOC use cases.

Threat Intelligence & AnalysisSecurity Orchestration (SOAR/XSOAR)Incident Response & Digital ForensicsSecurity Operations Center (SOC)SIEM & Security AnalyticsCyber Fusion & Threat SharingSecurity Automation & IntegrationManaged Detection & Response (MDR)

Tags

RansomwareBridgePayPayment GatewayCyberattackOutageFinancial Services

📢 Share This Article

Help others stay informed about cybersecurity threats

Continue Reading